Refund & Return Policy
7-Day Return Policy
At USACART, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may return it within 7 days of receipt for a full refund or exchange.
Return Conditions
To be eligible for a return, your item must meet the following conditions:
- Returned within 7 days of delivery
- In original, unused condition
- With all original packaging and accessories
- Not damaged due to misuse or accident
- With proof of purchase
Return Process
To initiate a return:
- Contact our customer service at chosenverify@gmail.com
- Provide your order number and reason for return
- Receive return shipping instructions
- Ship the item back to us in its original condition
- Receive confirmation once we process your return
Refund Timeline
Refunds are processed within 7-10 business days after we receive and inspect your returned item. The refund will be credited to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid return label.
Defective Products
If you receive a defective product, please contact us immediately with photos or videos showing the defect. We will arrange for a replacement or full refund at no cost to you, including free return shipping.
Exceptions
The following items are not eligible for return:
- Items used or worn
- Items returned after 7 days
- Items without original packaging
- Items damaged due to mishandling
Contact Support
For any questions about returns or refunds, please contact us at: chosenverify@gmail.com
Last updated: February 2026